We are always aiming to satisfy our clients! If the apparel item size differs by more than 1 size, we offer size exchange for a fee.
Please contact us at support@teelime.com with the name of the product, the design and the size you want exchanged. We will try to send a replacement as soon as possible. The new size item is sent free of charge. However, the customer is responsible for the costs for returning the item that doesn't fit. We will send you an address for the return.
If the size doesn't fit and you decided you don't want an exchange order, please let us know and we will issue a refund. All you need to do is to return the product on your shipping cost and upon inspection you will receive the refund.